Contact us on 01753 624985

Sharon Young A.I.L; Prince2; NLP Practitioner

Sharon Young has worked for many years in both operational and change roles at companies such as Yellow Pages and Cable & Wireless. Sharon's experience as both an agent and target of change gives her a unique perspective as a trainer and consultant. Having been involved in the amateur drama for 15 years, Sharon recognised its potential as a learning and development technique. She has put together a team of professional actors, writers and trainers who can compliment her commercial knowledge.

Since forming Pearlcatchers in 2001, Sharon has worked with a wide range of companies from both the public and private sector and is an associate trainer for the Best Practice Club. Sharon is particularly skilled at identifying the underlying development needs of both individuals and organizations and designing tailor-made solutions to fulfill these requirements. Her energetic and enthusiastic style is infectious and both motivates delegates to get involved and holds their attention throughout.

Programme specialisms:

• Change management, CO-designer of the Certificate in Organisational Change, a one-year integrated development programme.
• Communication Skills, strategic internal communications, influencing and negotiation.
• Customer Care, developing customer charters, cultures and skills.
• Team Development, internal customers and breaking down silos.
• Drama-based training, using professional actors and business experience to embed learning.

Major Clients

• BUPA
• Staffordshire County Council
• Barclays Bank
• Ministry of Defence
• Durham Constabulary
• Atomic Weapons Establishment
• Tesco

Peter Lodemore BSc (Hons); Psychol; MCIPD

Peter has experience of working in various different sectors from pharmaceutical (GlaxoSmithKline) to local and central government and the voluntary sector. He has the credibility of having worked as a Senior Manager and knowing what it means to manage and lead change from the 'inside'.

Peter sees himself as a catalyst and partner to people who want to make a difference and create change for themselves and others. His style is informal but result orientated. He uses listening, humour, latent aspirations, story telling, business models and case studies to achieve engagement and ownership for success-focussed action.

Programme Specialisms:

• Leadership Development - including Board and Senior Manager Teams
• Management Development - at all levels
• Vision Building and Strategic Planning
• Organisational Audits (eg Best Value Reviews)
• Competency Frameworks and Assessment Centres
• Finding the Path - helping organisations and individuals to look ahead
• Walking the Path - helping clients implement strategic changes

Major Clients:

• Northern Ireland Prison Service
• Leeds City Council
• London Borough of Croydon
• Newham College of Further Education
• Leeds Social Services
• Bexley Child Protection Service

Paul Ogden

Paul is one of the country's leading voice and performance coaches specialising in personal communication in business. He combines his experience as a management consultant and trainer with his knowledge of voice and performance to provide a creative and pragmatic approach to business development.

An accomplished musician and vocalist, Paul is a creative business analyst, training and management consultant with over 15 years' experience. He started coaching people in voice work in 1992 and was struck by the impact this had on people's overall confidence and performance in all areas of their life.

Paul has coached a diverse range of clients from a variety of backgrounds, including board directors, senior managers, trainers, psychologists, musicians and West End actors. He is a member of the British Voice Association and a qualified mediator, accredited by Regents College School of Psychotherapy and Counselling.

Programme Specialisms

• Voice, presence and impact
• Motivation and leadership
• Team development and handling conflict
• Communic8 - the total performance coaching programme
• 121 coaching in personal presence and impact

Major clients - Paul has worked with individuals from:

• KPMG
• Fujitsu
• Price Waterhouse Coopers
• Atos Origin
• National Probation Service
• BT

Quotes about Paul Ogden's Workshops, Coaching & Communic8

"A fun and inspirational way to improve a really important skill"

"As a psychologist working in the field of leadership development, I have been exposed to numerous systems for personal development, but few have been this enjoyable or this powerful"

"The workshop was received with great enthusiasm despite some initial reservations about singing together. The team continues to talk about how successful it was and how they feel they benefited from it."

David Bamber BSc, BA

David transforms the way people co-operate and perform at work. He has worked with a broad range of clients including pharmaceutical manufacturers, human rights charities and professional individuals. As a trained and experienced group facilitator he enables teams, from the shop floor to senior management, to become more effective. He applies Gestalt and Humanistic principles to coaching, training and large-scale business change. By releasing the inherent potential of individuals, groups and organisations he creates real change.

Programme specialisms:

• Organisational Change / Change management, twenty years facilitating change in organisations. David trains and coaches leaders and change agents in the skills to succeed with their change. He specialises in the complex human elements required to build commitment for change.
• Team Development for the board, management /leadership teams and operational teams. David helps teams and groups work at a deeper and more authentic level to improve decision-making, relationships and performance. Coaching individuals to overcome blocks and limiting behaviour to achieve goals and personal growth. Uses Performance, Gestalt and Symbolic modelling approaches to coaching.

Major clients:

• Multi-National - Pharmaceutical industry
• Facilitated large scale Organisational Change to create a new supply chain and reduce cycle-time and cost.
• Developing the Management Team to lead change within a key Technical Department
• Work with the Senior Management Team of an "Arm's Length Organisation"
  on leadership behaviours.
• Work with a high-ranking University's Sales and Marketing department to
  build better connections between individuals and teams.
• Transforming the Board of a private company to lead change through the
  organisation. Coaching the Managing Director.

Nicky Moran BA (Hons)

Nicky has a BA in the Performing Arts and her career background also includes twelve years working in various communication roles, such as BBC Broadcast Journalist, Press Officer and a Drama Coach.

Nicky was inspired to venture into training, after working on a culture change project at the BBC, which encouraged staff to "make it happen" and to take charge and develop a more dynamic and engaging work environment.

Qualifications include NLP Practitioner, Diploma in Life Coaching, Diploma in Counselling Skills, CIPD certified trainer and an associate member of the Chartered Institute of Personnel and Development.

Programme Specialisms:

• Coaching -specialising in communication and incorporating the use of an actor to help managers to practice difficult conversations
• Coaching the Coach
• Train the Trainer
• Emotional Intelligence
• Customer Service
• Leadership and Creativity
• Communication, Influencing and Networking
• Handling Conflict

Major Clients:

• BBC
• Barclays Bank
• Visa
• Friends Provident
• Transport for London
• Gatwick Express
• Bradford and Bingley

Graham Hawke MSc; FCII

Graham has over 25 years' experience in a wide variety of business environments including sales, customer liaison, change programme management and operational support - as both a manager and consultant. He describes himself as a "change agent" and believes that change must have a clear, values-led agenda, aimed at improving business performance, customer service and employee satisfaction.

With 12 years' successful track record as a change consultant, Graham's CV includes a prize-winning Master's thesis and service as an assessor for the European Quality Award.

Programme specialisms:

• Business Excellence/TQM.
• Process Management.
• Leadership Development & Psychometrics.
• Understanding Culture and Values.
• Facilitation Skills & training.
• Effective Internal Consultancy.
• Managing Service Quality.
• Relationship Healthchecks.
• Managing Corporate Change Programmes.
• Customer Satisfaction Measurement.
• Strategic Organisation Development.
• Employee Satisfaction Measurement.
• Workshop design and delivery.
• E-transformation strategy.

Graham is trained in a variety of psychometric instruments and accredited for OCI (Human Synergistics).

Major clients:

• Highways Agency
• Egg plc
• Napier University
• Norwich Union
• Royal London Group
• Excellence North West

Jane Hirst

Jane Hirst joined Mortgage Express in 1988 as a temporary member of staff, taking advantage of different opportunities in the business to become Head of Business Excellence in 2000. She left Mortgage Express in March 2006 to set up her own business to help staff, teams and businesses develop their potential.

Programme specialisms:

• At Mortgage Express, Jane’s roles varied between HR, Quality and the Operational world
• She was a key player in the team who helped the business win the UKQA in 1996 and continued to create and embed the quality culture until leaving
• As Head of Business Excellence she led the training & development, culture, reward & recognition, internal communications and corporate social responsibility.

Major clients:

• Mortgage Express
• Tenet Group
• HMCS Customer Services
• The Money Centre
• Sweet Sensations

Kate Leaman

Kate Leaman is a sales and customer service trainer with a difference. Kate started her career in retail sales, working for companies like BHS and Carphone Warehouse, then moved into direct sales as sales manager at Zenith Windows and The Organiser Magazine. She has banged on more doors than she can count, sold from exhibitions, over the phone and on the street, so she trains from a fully informed platform.nPrevious clients include PC World, IBM and BAA. Kate is also a successful TV presenter (under the name Katie Kaye) working for Auction World and Yes 661 amongst others.

Programme specialisms:

• Sales and negotiation techniques, such as closing the deal, upselling, cross-selling and motivation.
• Presenting the Right Image - for presenters and business people alike.
• Customer Services - the most important job in the world.
• As a trained actress and TV presenter, Kate specialises in drama-based training and brings energy, humour and fun into all her activities.

Major clients:

• Gatwick and Stansted Airports.
• Comet Stores.
• IBM.
• PC World.
• Zenith Windows.
• Sony.

Steve Hurst ACIPD D Hyp; ABSCH; (NLP Practitioner)

Steve originally qualified in electronics and gained major 'blue chip' experience including line management in Xerox and Organisational Development during the merger between Glaxo Wellcome and SmithKline Beecham.

Steve Hurst is now a Training & Development professional with Organisational Development (OD) capability and extensive experience in specialist corporate disciplines such as facilitating organisational change, executive development programmes and coaching. His client list includes Vodafone, GlaxoSmithKline, Npower, Thames Water and the NHS.

Programme specialisms:

Experienced in design, delivery and evaluation of major corporate training programmes including:

• Management and leadership development.
• Computer-based Training and Intranet-based organisational learning.
• Cultural change, managing mergers and organisational design.

Steve is an qualified NLP practitioner and is CO-designer of the Certificate in Organisational Change, a one-year integrated development programme for change management professionals.

Major clients:

• Vodafone.
• GlaxoSmithKline.
• Mowlem.
• NPower.
• Innogy.
• Thames Water.
• Arval PHH.
• Armacell.
• NHS (East Berks).

For details of our Clowning Facilitator and Laughter Leaders click here